State Farm® Insurance Agent Jenny Mendez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steven Best
July 25, 2026
1
out of
5
rating by Steven Best
"dishonest - went through quote for state farm and was really a progressive quote through her"
Generoso Torres
July 20, 2026
5
out of
5
rating by Generoso Torres
"Roxanne is amazing was able to answer all my questions and help me understand what I needed to know."
We responded:
"Thank you, Generoso,for the 5 star review! We’re so glad Roxanne was able to answer all your questions and help you understand everything you needed. We truly appreciate your kind words and your support!"
Raul Reyna
July 7, 2026
5
out of
5
rating by Raul Reyna
"Great!! Vithia and Leonor did an outstanding work together very professionally in everything they did and very thankful for their support"
We responded:
"Thank you Raul, for your wonderful review of Vithia and Leonor. We really appreciate your feedback back and support. If you have any questions feel free to contact us. "
daniela betancourt
July 3, 2026
5
out of
5
rating by daniela betancourt
"I’ve had a great experience working with Erika! She is knowledgeable, responsive, and genuinely cares about helping people find the right coverage for their needs. She took the time to answer all of my questions, explained everything clearly, and made the entire process easy and stress-free. It’s clear she takes pride in providing excellent customer service. If you’re looking for someone trustworthy and reliable to help with your insurance, I highly recommend Erika!"
We responded:
"Thank you, Daniela, for your kind words about Erika. We really appreciate your feedback and if you have any questions feel free to contact us! Thank you for your recommendation. "
Reyna Martinez
July 3, 2026
5
out of
5
rating by Reyna Martinez
"Ever provided great service!"
We responded:
"Thank you so much for your review! We truly appreciate your support. "
Adelia Rodriguez
July 3, 2026
5
out of
5
rating by Adelia Rodriguez
"Ever was amazing and very patient with me helping explain coverages to my parents! Thanks ever!"
We responded:
"Thank you Delia, for your kind words about ever! We appreciate your support. "
Lupe Amescua
July 3, 2026
5
out of
5
rating by Lupe Amescua
"Elisa is such a great help! She’s awesome"
We responded:
"Hi, Lupe, Thank you for your kind words! We’re happy to hear that Yocelin has been so helpful with your policy questions. We appreciate you taking the time to share your experience!
"
imber reyes
July 3, 2026
5
out of
5
rating by imber reyes
"I had a great experience working with Ever getting me quotes and explaining my options to me. I strongly recommend working with them!"
We responded:
"Thank you,Imber, for the wonderful 5 star review! We’re so happy to hear Ever provided great service, explained your options clearly, and helped you find the right quotes. We truly appreciate your recommendation and look forward to assisting you again!"
Christina Becerra
July 3, 2026
5
out of
5
rating by Christina Becerra
"Roxanna Ramirez always helps me out!
Still true after all these years!"
We responded:
"Welcome to our State Farm family. Thank you so much for your business!"
Aiden El-Moussa
July 3, 2026
5
out of
5
rating by Aiden El-Moussa
"Easy process and great communication. I spoke with Vithia and Leonor and they were very kind and explained everything in depth."
We responded:
"Thank you, Aiden, for the 5-star review! We’re so glad to hear Vithia and Leonor made the process easy with their great communication and helpful guidance. We appreciate your kind words and are happy to know they took the time to explain everything clearly. Thank you for choosing our team!"
Joey Hernández
July 3, 2026
5
out of
5
rating by Joey Hernández
"Thanks to Erika I was able to switch my policies from Colorado to Texas without it being such a hassle. Appreciate the fast process and simplicity!"
We responded:
"Thank you, Joey,for the 5-star review! We’re so glad Erika made switching your policies from Colorado to Texas quick and hassle-free. We appreciate your kind words and are grateful for the opportunity to help. Welcome to Texas!"
Barbara Reeves
July 2, 2026
5
out of
5
rating by Barbara Reeves
"I received a great price and superior service from both Mayra Reyes and Elisa Mendoza. They answered all my questions and were both kind and helpful."
We responded:
"Hello Barbara, Thank you for the wonderful 5-star review! We’re thrilled to hear that Mayra and Elisa provided you with great service, answered all your questions, and helped you find a great price. We truly appreciate your kind words and your trust in our team!"
David Betancourt
July 2, 2026
5
out of
5
rating by David Betancourt
"Just want to thank Erika O!!
She was very helpful and understanding.
Thank you!"
We responded:
"Hi David, Thank you for the 5-star review! We’re so glad to hear Erika provided helpful and understanding service. We’ll be sure to share your kind words with her. We truly appreciate your support!"
Katie Anderson
July 2, 2026
5
out of
5
rating by Katie Anderson
"Roxanna was very personable, and knowledgeable. She resolved my issue quickly. Definitely would recommend Jenny Mendez State Farm Agency."
We responded:
"Thank you, Katie,for the wonderful review! We’re so happy to hear Roxanna provided personable, knowledgeable service and resolved your issue quickly. We truly appreciate your recommendation and look forward to serving you again!"
Naomi Montoya
July 2, 2026
5
out of
5
rating by Naomi Montoya
"Roxanna is so amazing. She answered all my questions and was very informative in helping me choose what coverage works best for me. Highly recommend her and this agency!"
We responded:
"Hi Naomi, Thank you for your kind words. We’re delighted to hear that Roxanna made the process easy by providing clear answers and helping you find the right coverage. Your recommendation means a lot to us, and we’re grateful you chose our agency!"
Thomas Ratliff
July 1, 2026
5
out of
5
rating by Thomas Ratliff
"My sister has two cars, and was shopping good coverage. After a quote from Elisa, my sister is now saving over $50 a month. This coverage matches her existing/previous policy verbatim. A big shout-out to Elisa at Jenny Mendez - State Farm Insurance.
Thank you, Elisa
Thomas"
We responded:
"Thank you so much for your review Mr.Ratliff! We are happy Elisa was able to help you. If you decide to switch, we will be happy to help. "
Simon Mendoza
June 29, 2026
5
out of
5
rating by Simon Mendoza
"Elisa y Mayra me ayudaron con mi pago y seguranza de carro las recomiendo"
We responded:
"¡Muchas gracias por su reseña de 5 estrellas! Nos alegra saber que Elisa y Mayra pudieron ayudarle con el pago y el seguro de su automóvil. Agradecemos mucho su recomendación y la confianza que depositó en nuestro equipo. ¡Estamos aquí para ayudarle cuando nos necesite!"
Glorisel Gonzalez Viera
June 24, 2026
5
out of
5
rating by Glorisel Gonzalez Viera
"Roxanna Ramirez has been really helpful in changing my insurance to adjust to new life circumstances. Every email and text has been responded promptly and I feel peace of mind knowing that I’m covered whatever issue I may have."
We responded:
"We are thankful for such kind words! Welcome to the family!"
Jay Norris
June 24, 2026
5
out of
5
rating by Jay Norris
"Excellent customer service from State Farm. The team was professional, knowledgeable, and made the entire process easy to understand. They took the time to answer my questions and made me feel valued as a customer. A special thank you to Elisa and Erika for going above and beyond with their help, patience, and professionalism. Be sure to mention my name 🙂 Elisa & Erika provided outstanding service and made this a great experience. I truly appreciate all of their assistance and would highly recommend State Farm to anyone looking for quality customer care."
We responded:
"Thank you, Jay, for the amazing review and recommendation! We’re thrilled to hear you had a great experience with our team. Providing excellent customer service is our top priority, and we truly appreciate your support!"
Nichole Winding
June 23, 2026
5
out of
5
rating by Nichole Winding
"State Farm is always the way to go. Roxanna at Jenny Mendez, was kind, patient, and extremely helpful. Not to mention she is so efficient. I would recommend anyone to insure with State Farm."
We responded:
"Thank you, Nichole,for your wonderful 5-star review! We’re thrilled to hear Roxanna provided such kind, patient, and efficient service. Your recommendation means so much to us, and we’re grateful you chose the Jenny Mendez State Farm team. We look forward to being here whenever you need us!"
Y Rodriguez
June 19, 2026
5
out of
5
rating by Y Rodriguez
"Great agency with great customer service! Roxanna, Yocelin and Elisa always help me with any questions I have 🤩"
We responded:
"Hi Y, Thank you for your kind review! We’re so glad you’ve had a great experience with our team. Roxanna, Yocelin, and Elisa truly appreciate your recognition. We’re always here to help, thank you for your trust and support!"
Desiree Perez
June 5, 2026
5
out of
5
rating by Desiree Perez
"Roxanna is extremely professional and helpful when it comes to any questions I have regarding my policy! She’s the best!"
We responded:
"Thank you, Desiree, for your wonderful review! We’re so happy to hear that Roxanna has been professional, helpful, and able to answer all your policy questions. We’ll be sure to share your kind words with her. We truly appreciate your support!"
Agustin Tamayo
June 5, 2026
5
out of
5
rating by Agustin Tamayo
"Tienen un servicio al cliente muy satisfactorio y profesional yo onestamente los recomiendo"
We responded:
"Hola, Agustín, Agradecemos sinceramente sus palabras. Seguiremos trabajando con dedicación para ofrecer un servicio de excelencia. "
Armando Montes de Oca
May 20, 2026
5
out of
5
rating by Armando Montes de Oca
"Great follow up for a new policy"
We responded:
"Thank you, Armando! We appreciate your 5-star review and are glad you were happy with the follow-up on your new policy. We’re always here to help!"
Jonathan Lopez
May 20, 2026
5
out of
5
rating by Jonathan Lopez
"Thanks to Roxanna for answering all my questions and taking care of my insurance needs! Great customer service!"
We responded:
"Hi Jonathan, Thank you for your great review! We’re happy to hear Roxanna was able to answer all your questions and take care of your insurance needs. We appreciate your kind words and your trust in our team!"