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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Patricia M. Gonzalez

May 16, 2023

5  out of  5 rating by Patricia M. Gonzalez
"This StateFarm Agency is tops! So grateful for Roxanna Ramirez's efficiency, patience, professionalism and kindness. In spite of the fact that as a new policy holder [I was transferred because my previous agent retired] Roxanna worked through some intricate issues, so many times, to make sure all was in order, taken care of, and done in a prompt manner. She followed up time after time, until all issues were resolved, and I know she is my StateFarm person without a doubt. Thank you, Roxanna, and Jenny."

Selena Garcia

May 12, 2023

5  out of  5 rating by Selena Garcia
"I have been shopping for car insurance every single day for the past 12 days and Gladyss was able to assist me very quickly. She managed to bundle and save me literally thousands of dollars on my homeowners policy alone! This was the nicest interaction I’ve had with an insurance agent in a long long time. Will recommend this business and Gladyss to anyone who will listen from now on."

Rob Fisher (Robito555)

May 2, 2023

5  out of  5 rating by Rob Fisher (Robito555)
"I have always had a positive experience with Jenny Mendez's office! I think the customer service is what shines here. If I need to change/add a policy, it usually takes no more than 5 minutes. Roxanna helped today and got me set up! Kind, intelligent and quick - Thanks"

Reina Evans

May 2, 2023

5  out of  5 rating by Reina Evans
"We are grateful to Stephanie for her help exploring insurance options and choosing the one that was right for us! Thank you!"

Karina Molina

April 28, 2023

5  out of  5 rating by Karina Molina
"Jessica Reyes was soo helpful and patient with me!!"

Erika Polio

April 28, 2023

5  out of  5 rating by Erika Polio
"Amazing customer service from Jessica! Highly recommend!"

Esperanza Delatorre

April 28, 2023

5  out of  5 rating by Esperanza Delatorre
"(Translated by Google) Lilian was very kind and helped me a lot with my life insurance! Very attentive to my questions and communicative. (Original) Lilian fue muy amable y me ayudo mucho con mi seguro de vida! Muy atenta an mis preguntas y comunicativa."

Lilian Marroquin

April 28, 2023

5  out of  5 rating by Lilian Marroquin
"It’s been a pleasure working for Jenny Mendez State Farm, we help manage the everyday risk in people’s lives. I am here & ready to help you call & ask for Lilian!"

Yuleee Marroquin

April 28, 2023

5  out of  5 rating by Yuleee Marroquin
"Lilian provides top tier customer services, she helped me understand the benefit of a whole life insurance policy. I highly recommend you call & ask for her!"

isabel castro

April 28, 2023

5  out of  5 rating by isabel castro
"Roxanna is such an amazing employee, she helped me get a great price and awesome benefits for my car insurance. On top of that her costumer service is on point she answered all my questions definitely recommend Rox to anyone and she does business insurance as well!!"

Bree Galvan

April 26, 2023

5  out of  5 rating by Bree Galvan
"Had the pleasure working with Erika Ocampo. I told her exactly what I needed and she gave me just that! If you need a quote from someone so willing and friendly ask for Erika :)"

Eva Hernandez

April 21, 2023

5  out of  5 rating by Eva Hernandez
"Stephanie Garza with Jenny Mendez worked fast and efficient to get me my policy coverage that I needed. She was friendly and explained to me all the coverages that were available to me."

Brandon Hansen

April 20, 2023

5  out of  5 rating by Brandon Hansen
"After more than ten years with GEICO, they unexpectedly raised my rates. I was surprised to find State Farm could insure my personal vehicles for much cheaper (give their reputation for better customer service). I made the switch to Jenny Mendez's team and they did a great job. Later, I started a new business and had to insure a growing fleet of vehicles - as well as get all kinds of other insurances. Roxanna Ramirez was there every step of the way making sure everything was setup properly. It was a huge help to be able to count on her responsiveness - and also to be able to say something like "need to add another van" and know that she would take it from there. I'd recommend Roxanna to others looking for great customer service."

Raul Ramirez

April 20, 2023

5  out of  5 rating by Raul Ramirez
"Definitely recommend going here. customer service is great and Stephanie was very helpful"

Erika Ocampo

April 20, 2023

5  out of  5 rating by Erika Ocampo
"I really enjoy working for Jenny Mendez State Farm. I love that this office takes pride in caring for their customers and most importantly educating them on insurance. Ready and happy to help anyone looking for insurance! ☺️"

Julio Velasquez

April 17, 2023

5  out of  5 rating by Julio Velasquez
"Gladyss Delanoche over at the Jenny Mendez State Farm office was extremely helpful. With insurance rates consistently going up, she was able to find me a great price. Not only was the pricing fair, but she pointed out some coverages that I didn’t have with my current policy and was able to add them while still saving me almost $500.00 a year! Gladyss’ customer service was incredible. She was very attentive and answered all of the questions I had since it had been a while since I shopped for insurance. I highly recommend this office and Gladyss."

Kc Chan

March 31, 2023

5  out of  5 rating by Kc Chan
"Always helpful and polite customer service from Jessica and Yocelin!"

Marisol Munoz

March 28, 2023

5  out of  5 rating by Marisol Munoz
"Jessica was very friendly and was able to answer all my questions promptly."

Donnie Murphy

March 28, 2023

1  out of  5 rating by Donnie Murphy
"The absolute worst customer service! They first denied my insurance, I asked why and they said they can't tell me. I have zero accidents, tickets and great credit. Then they called me back said that they can now offer me coverage for $500 per month."

Guadalupe Mares

March 27, 2023

5  out of  5 rating by Guadalupe Mares
"I had the best experience with agent Stephanie I believe was her name. She was professional and explained everything throughly. I will highly recommend her to any friends or family seeking insurance in the future."

Randall Shirley

March 24, 2023

5  out of  5 rating by Randall Shirley
"Roxanna rox!"

Even Ramirez

March 23, 2023

5  out of  5 rating by Even Ramirez
"Excellent team very happy with overall experience with my representative Stephanie!"

Hannah Albrecht

March 18, 2023

5  out of  5 rating by Hannah Albrecht
"Lilian helped me out with my new life policy and got me new coverage on my 2021 Camry!"

Emilia Fontes

March 18, 2023

5  out of  5 rating by Emilia Fontes
"Lilian was very Helpful. Saved me over $200 on Insurance. And also educated me with Life insurance and got me and my kids covered. Thanks Lilian"

Ken Vala

March 17, 2023

5  out of  5 rating by Ken Vala
"Rosen a is Very helpful and knowledgeable"